Shipping policy

TheLioraBoutique Shipping Policy

Last Updated: February 2026

At TheLioraBoutique, we are committed to delivering your premium silk products safely and efficiently. Our goal is to provide a smooth shipping experience and keep you informed every step of the way.

Shipping Methods & Processing Time

Orders are typically processed within 1–3 business days.

Standard shipping times vary depending on your location and the shipping method selected at checkout.

Once your order is shipped, you will receive a tracking number (if applicable) via email.

 

Please note: Estimated delivery times are provided by carriers and may vary due to customs, weather, or other factors beyond our control.

 

Shipping Costs

Shipping costs are calculated at checkout based on your address and selected shipping method.

Any applicable customs duties, import taxes, or additional fees are the responsibility of the customer.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is entered, please contact us within 24 hours of placing your order.

After 24 hours, we cannot guarantee changes, refunds, or reshipments.

Lost or Delayed Shipments

While we work with trusted carriers, TheLioraBoutique is not responsible for delays or lost packages once the order has been dispatched.

We recommend using tracked shipping methods for security and peace of mind.

Damaged Shipments

If your order arrives damaged, please contact us at support@thelioraboutique.com within 72 hours of delivery and include photos of the damage.

We will provide guidance on a replacement or refund if the claim is approved.

Policy Updates

TheLioraBoutique reserves the right to update or modify this Shipping Policy at any time. The latest version will always be available on this page.